Recurring Transfer Maintenance

The screen is to maintain your recurring transfers. You can view all your existing recurring transfers from this screen. Note transfers that have reached their expiry date will not be shown.

Process Options

View/New/Edit/Cancel

• From Account: Select the account to be debited from the list.
• Click Edit to amend the following fields:
  • Transfer Amount: Enter the amount to be debited.
  • Currency: Select from the list.
  • Frequency: Select from the list.
  • Next Payment Date: Select the date.
  • Expiry Type: Select the date or enter the number of times the transfer is to be executed.
• Click to cancel the transfer.

Submit Your Instructions

• When you have completed the details click Submit.
• You will now move to a confirmation page where you can review the details. You might be asked to input an TAN

  Some processes in the Internet Banking system require the input of an OTP (one time password) for security reasons. For example a TAN might be required when you make a transfer between your own accounts.

  How to Use an SMS OTP

  • click Send me a OTP.
  • an SMS will be sent to your mobile phone.
  • input the code number in the field SMS OTP.
  • when you click Save the system will validate the number. OTP numbers can only be used once.

  How to Use the Token Device

  • You must enter a new OTP for each transaction you make. OTP numbers can only be used once.
  • Click the button on the Token Device and a number will be generated on the Device screen.
  • Enter the OTP number, click Submit and then Confirm.

• Click Confirm. The system will check you are authorised to complete the process.
• Upon successful submission a message will be displayed on your screen. What does the Transaction Status Mean?

  The Transaction Created message has two different meanings depending on the system status (shown in the message area of all pages).

  When the system status reads Online

  • The Online Banking System is able to process payments in an online/real-time environment.
  • A payment processed while Online is posted immediately in the involved Bank account and it is reflected in both account balances and the account statement.

  When the system status reads Transit or Offline

  • Your payment is marked as Pending. The Internet Banking System can only mark your payment as an instruction for the next Online period.
  • The payment is processed in the next available working-hours (next available Online). The successful posting of the pending payments is always subject to the available balances of the involved accounts.
  • It is strongly recommended to always check the posting result of the Offline payments using the Online Transaction Status screen.