What is a OTP?

Some processes in the Internet Banking system require the input of an OTP (one time password) for security reasons. For example a TAN might be required when you make a transfer between your own accounts.

How to Use an SMS OTP

• click Send me a OTP.
• an SMS will be sent to your mobile phone.
• input the code number in the field SMS OTP.
• when you click Save the system will validate the number. OTP numbers can only be used once.

How to Use the Token Device

• You must enter a new OTP for each transaction you make. OTP numbers can only be used once.
• Click the button on the Token Device and a number will be generated on the Device screen.
• Enter the OTP number, click Submit and then Confirm.